This privacy policy is effective as of January 3rd, 2005.
Information Collection and Use
Akromo.com is the sole owner of information collected on this
site. We will not sell, share, or rent this information to any
outside parties, except as outlined in this policy. We collect
information from our customers to process orders and better serve
you with pertinent information, such as order confirmations and
order status updates. Information collected includes your name,
shipping address, billing address, telephone numbers, e-mail
address, and payment information such as your credit card number.
We also require you to submit a username and password of your
choice for your future access to your account information. To
safeguard that your user name and password remain confidential, DO
NOT share this information with anyone. If you elect to receive
our newsletter or special promotions, your contact information
will be used for the delivery of these items.
Registration
In order to process your orders placed on this website, you must
first complete the registration form. During registration, you
will be required to provide your contact information, which
includes your name, e-mail address, telephone number and street
address. This information is used to provide you with important
Akromo.com services such as automated order status updates
via e-mail.
Order
Most of the information collected in the registration process will
be used to process orders. During the order process, you will have
to provide financial information such as your credit card number,
expiration date and billing address. This information is used for
billing purposes and to fulfill your order. If we have trouble
processing an order, we will use this contact information to get
in touch with you. To properly process your credit card
information, we must share your personal and financial information
with the merchant bank for authorization and approval. This
process is protected by an enhanced security system. See the
Security section below for more details on security measures and
procedures. We do not share your personal and financial
information with any third parties, except those specified in the
Sharing section of this policy.
Cookies
We customize certain Web page content based on your browser-type
or other information provided by our cookie. If you reject the
cookie, you will still be able to browse our site; however, you
will be unable to use our shopping cart and purchase items. This
is because cookies are required by the shopping cart to retain the
necessary information to process your order. If you disable
cookies, Akromo.com will be unable to accept your order
online. We do not share any personally identifiable information
provided by this cookie with any third party. Cookies are used
only for the purpose of providing you with a personal experience
at Akromo.com.
Log Files
We use IP addresses to analyze trends, administer the site, track
user movement, and gather broad demographic information for
aggregate use. We do not link IP addresses to personally
identifiable information, and we do not distribute or share IP
information with any third parties.
Sharing
We may employ third party companies to perform functions on our
behalf. These functions may include order fulfillment, package
delivery, marketing assistance, postal and e-mail delivery,
customer service, data analysis, and credit processing. The third
parties we contract for these purposes have limited access to your
personal information and may not use it for other purposes.
As our business continues to evolve, we may acquire or sell
business units or subsidiaries. Customer information is one of the
business assets that would be transferred in these types of
transactions. In such a situation, your personally identifiable
information would only be used in a manner consistent with our
pre-existing Privacy Notice.
In the interests of creating a safer marketplace, Akromo.com
will disclose its customers' personally identifiable information
to law enforcement or third party fraud protection companies
whenever such disclosure is required by state or federal law.
Links
This website contains links to other sites. Please be aware that
Akromo.com is not responsible for the privacy practices of
such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each and
every website that collects personally identifiable information.
This privacy statement applies only to information collected by
this website.
Security
Akromo.com takes precautions to protect its customers'
information. When you submit sensitive information via the
website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive
information (such as your credit card number), that information is
encrypted and is protected with the best encryption software
currently available in the industry - SSL. Akromo.com uses
the most advanced form of SSL software available: 128-bit
encryption by Verisign. To learn more about SSL, follow this link
www.verisign.com.
Access to all of our users' information is restricted.
Akromo.com operates in a secured facility. Security cameras
are positioned throughout the building in conjunction with
multiple alarm systems. Only employees who need the information to
perform a specific job are granted access to personally
identifiable information. If you wish to have your financial
information deleted from our records upon completion of your
order, you may contact us at customerservice@Akromo.com or
call our toll free number 1-(888)-300-7756 to request that your
information be deleted from our database. For future transactions,
you will be required to re-enter your information.
All Akromo.com servers, including web servers and database
servers, are housed and maintained in secure locations. Access to
the database is strictly monitored and protected from outside
access. Internet access is restricted and protected by multiple
Checkpoint and Cisco firewalls and password protection. The
servers on which we store personally identifiable information are
kept in a secured environment, inside a secured and locked room.
All backups are stored and locked in a high-level security room.
Only personnel with proper security clearance have access to these
restricted areas. Tape backups are not permitted to leave the
premises without prior authorization.
All employees are kept up-to-date on our security and privacy
practices. Every quarter, as well as any time new policies are
added, our employees are notified and/or reminded about the
importance we place on privacy and of what they can do to ensure
that our customers' information remains protected.
If you have any questions about Akromo.com's security
practices, you can send us an email at customerservice@Akromo.com.
Special Offers
Our special offers are sent only to customers who grant
Akromo.com permission to send them such information.
To honor the privacy of our users, we offer the option to not
receive these types of communications. At the time of your
registration, you may opt to not receive special offers and news
by clicking the appropriate field. Furthermore, all special offers
are sent via e-mail and have a "remove link" if you wish to no
longer receive special offers and news. Otherwise, customers may
occasionally receive information on products, services, special
deals or news. Please see the Choice/Opt-out section below for
further details on how to be removed from our mailing list should
you choose to be removed.
Correction/Updating/Reviewing Personal Information
Customers may change or review their stored account information
such as street address or e-mail address through our website by
visiting our My Account section. You must have your username and
password in order to access your account. In the event you forget
both your username and password, please contact our customer
service department for assistance.
Choice/Opt-out
For customers who wish to optout and stop receiving
Akromo.com special offers and related news, Akromo.com
provides two ways to do so. Users who no longer wish to receive
our newsletter or promotional materials may optout of receiving
these communications by un-checking the "permission to send" field
when logged on our website through My Account section. They may
also send e-mails to customerservice@Akromo.com with a
request to be removed.
Notification of Changes
If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it
was collected, we will notify users by way of an e-mail. Users can
then choose to allow or to not allow Akromo.com to use their
information in this different manner. Unless Akromo.com
provides a notification of this kind and receives your permission,
Akromo.com will only use information in accordance with the
privacy policy under which the information was collected.
If you have opted out of receiving communications from
Akromo.com, you will still be able to view news of policy
changes at www.Akromo.com. Otherwise, you may e-mail us at
customerservice@Akromo.com or call us toll free at 1-(888)-300-7756
to ask our customer service department about changes and
updates.
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